The world’s first
UX Certification
designed for project & product managers

UX-PM introduction video

What is UX-PM?

UX-PM is an international User Experience (UX) training program certified by UXalliance

Benefits for project & product managers:

Learn how to adopt a customer centric approach when designing products and services
Integrate the UX methodology in an Agile development cycle
Discover a UX toolbox to improve product quality and process efficiency

Benefits for organizations

Change the conversation, UX as an investment not a cost, measure the impact on ROI
Build internal capacity, provide a great experience and boost project success rates
Develop a UX maturity model to initiate change towards a customer centric organization

Designed for project managers | Certified by UXalliance | Internationally recognized

Intended for project managers
Certified and aggregated
International recognition

Training Program

1
Adopting UX

Learn key UX concepts and practices to enhance your design process, become a UX ambassador in your organization, and promote a customer centric approach to your digital projects.

Preview Level 1
2
Executing UX

Integrate UX tools to optimize quality, and efficiency at each stage of a digital project. Learn quick methods to move from the business objectives to a UX strategy.

Preview Level 2
3
Leading UX

Increase the level of UX maturity in the organization, understand what expertise is needed to help with this transformation and measure the impact of UX on the entire process.

Preview Level 3

Testimonials

Jean-Philippe BOURDARIE
Director & co-founder
at Axance Paris, France
“The UX-PM adds value to your career and brings you many tools which allows you to be efficient and to improve your project.”
Marion LANGLAIS
Business manager
S'Team Paris, France
“Our consultants will be able to gain more skills and knowledge through a comprehensive training of the UX’s approach.”

Contact & registration

Select your country from the list or map

UX-PM certification
is currently offered in
these countries
UXalliance
partners and affiliates

Don't see your country here? Register your interest

Level 1
Level 2
Level 3

Executing UX

Objective

Add value to digital projects by integrating a UX toolbox into your development cycle. Plan, monitor and manage UX activities at different stages of the project.

2 days

Includes exam and certification
Also offered as a private course
Small groups, up to 12 participants

Key audience

Best suited for UX-PM Level 1 certified practitioners, including product managers, account managers, product owners, digital marketing managers with 2 to 4 years of experience managing a technology-based product or service.

This level 2 of the UX-PM certification consists of integrating UX tools and methods to optimize quality, and efficiency at each stage of a digital project.

Wojtek at Symetria (Poland) & Florian at Telono (Switzerland), UX-PM Level 2 leaders.

Course content

Combination of theory & practice:

Plan and manage UX activities at each project phase to optimize quality and efficiency
Learn quick methods to move from business objectives and vision definition to a UX strategy (value proposition design)
Exercises and handouts for managing different methods

Exam and certification:

Online certification at the end of the second day
Certification ceremony

After this training course

1.You'll know more about:

How to build your UX strategy, balancing your target customers, business goals, and market trends
How to plan, implement and track UX activities in terms of tools and methods to enhance the experience
The pros, cons, process and deliverables for each activity

2.You'll start:

Planning UX activities using UX-PM checklists (toolkit)
Managing UX activities in an Agile project, reviewing UX deliverables, reporting to the management
Building empathy for your users or customers and integrate user research into your development cycle

3.You might become:

A UX champion in your organization, learning and sharing your knowledge and experience with UX
More and more confident about how to plan the right UX activities in your projects

Ready to become certified?
Choose your location and register now for UX-PM training cursus

Leading UX

Objective

Become a UX champion and define a strategy integrating customer and business user experience, as well as performance indicators.

2 days

Includes exam and certification
Also offered as a private course
Small groups of up to 12 participants

Key audience

UX-PM Level 2 certified practitioners, and any professional who wishes to bridge the gap between the product and the service, and to increase their organization's UX maturity.

Understand the transformation challenge designing for products and services, and build a roadmap for a strategic change.

Joelle at Yu Centrik (Canada) UX-PM Level 3 leader

Course content

Combination of theory & practice:

Understand the connection between the product and the service (Service Design)
Develop a UX maturity model and a roadmap to initiate change towards a customer-centric organization
Build a UX capacity
Integrate collaboration and co-creation activities
Define Key Experience Indicators (KPI) to measure the change

Exam and certification

Online exam at the end of the second day
Certification ceremony

After this training course

1.You'll know more about:

How the line between product and service is disappearing towards a more holistic approach
The importance of building a multidisciplinary team
How Design Thinking can bring help solve complex problems and think differently
How to measure the experience using key experience indicators (KEI)

2.You'll start:

Building a roadmap to bring a customer centric approach in the organization
Creating a blueprint when designing multichannel services
Assessing with more confidence the expertise of a UX team
Defining Key Experience Indicators (KPI) to measure the change

3.You might become:

A UX influencer within the organization and change behaviours to achieve measurable results

Ready to become certified?
Choose your location and register now for UX-PM training cursus

Contact & registration

Info

The world’s first UX Certification designed for project & product managers

What is UX-PM?

Training Program

Adopting UX

Executing UX

Leading UX

Testimonials

Contact & registration

Adopting UX

Objective

2 days

Key audience

Course content

After this training course

Executing UX

Objective

2 days

Key audience

Course content

After this training course

Leading UX

Objective

2 days

Key audience

Course content

After this training course

Contact & registration

How can we help you?

The world’s first
UX Certification
designed for project & product managers